❓ Frequently Asked Questions

All your answers at 7fb

Find detailed information here on everything — opening an account, depositing via bKash, claiming bonuses, cricket betting and security.

7fb is committed to providing the easiest and most reliable online gaming experience for players in Bangladesh. On this FAQ page we have brought together the most frequently asked questions covering account registration, deposits and withdrawals, game rules, bonus terms and responsible gaming. If you cannot find an answer to your question, contact our 24/7 Bengali live chat support.

Account & Registration

Account & Registration

Questions and answers about creating, verifying and managing your account at 7fb.

To open an account at 7fb you need an active mobile number, an email address and a strong password. During registration, enter your full name and date of birth correctly — these details are checked during identity verification later. Only one account can be created per mobile number and email address.

7fb is only for people aged 21 and above. During registration you must confirm that you are at least 21 years old. The platform follows an age verification process to prevent access by minors. Providing false information about your age may result in account termination.

Use the "Forgot your password?" option on the 7fb login page. A verification code will be sent to your registered mobile number or email. Enter the code correctly and set a new password. If you cannot resolve it on your own, our 24/7 Bengali live chat support team will assist you.

No, under 7fb policy each person may operate only one account. Creating multiple accounts using the same name, mobile number or payment method is considered fraud and may result in all accounts being permanently closed. This policy is strictly enforced in the interest of fair play.

Yes, 7fb is fully mobile-friendly. You can visit 7fb.cam directly from the browser on any Android or iOS device and play without downloading a separate app. The page adjusts automatically to your screen size, so all games and payment features are easily accessible even on a small screen.
Deposits & Withdrawals

Deposits & Withdrawals

Questions and answers about all payment methods — bKash, Nagad, Rocket and bank transfer.

Depositing from bKash to 7fb is usually completed within a few minutes. Your 7fb account balance is updated immediately after the payment is successfully processed. Occasionally there may be a slight delay due to banking system traffic. If it takes more than 15 minutes, contact our live chat with your payment slip or transaction ID.

The minimum deposit at 7fb is ৳100 — this applies to all methods including bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳1,000. Requests below this amount cannot be processed, so make sure your balance is sufficient before submitting a request.

Withdrawal requests at 7fb are usually completed within 30 minutes to 3 hours. Payments via bKash and Nagad are relatively faster; bank transfers may take a little longer. Account verification must be completed before your first withdrawal, otherwise processing may be delayed.

7fb does not charge any deposit or withdrawal fees of its own. However, the payment method you use — such as bKash or Nagad — may apply its own service charge. It is a good idea to check the charge details in your payment provider's app or site before completing a transaction.

Yes, at 7fb you can both deposit and withdraw using Nagad, Rocket and Upay. When requesting a withdrawal, choose the method through which you want to receive the money. Make sure the mobile number registered to your account matches the payment account number — this helps speed up processing.
Games & How to Play

Games & How to Play

Information about cricket betting, slots, live casino and fair play.

In the 7fb cricket section you can bet on BPL and all other major domestic and international tournaments. To place a bet, go to the cricket section, select the match you want, and choose from the available markets. Odds are updated in real time. Live betting is also available after a match has started. The bet amount is deducted from your balance and winnings are added automatically.

RTP or Return to Player is a theoretical percentage indicating how much of the total amount wagered on a slot game is returned as prizes over the long term. For example, a 96% RTP means an average of ৳96 may be returned for every ৳100 wagered — but this is an average across billions of spins, not each individual session. All games at 7fb are operated by licensed software providers such as PG Soft, Pragmatic Play and JILI.

Aviator is a crash-style game by Spribe where a multiplier keeps rising as a plane takes off. You need to cash out before the plane crashes. If you wait too long the multiplier drops to zero and you lose your bet. The game lets you place two simultaneous bets. The outcome of each round is determined by a verifiable algorithm, making it completely fair.

Yes, in the 7fb live casino section professional dealers run the games from studios operated by Evolution Gaming and Ezugi. You can interact with them in real time through high-definition video streaming. Many games including blackjack, roulette, baccarat and Teen Patti are available in live format.

All slots and table games at 7fb are powered by RNG (Random Number Generator) technology from trusted game providers, making every spin or deal completely independent and unpredictable. These providers are regularly audited by third-party reviewers. 7fb is committed to fair play at all times.

Yes, live betting is available at 7fb for the T20 World Cup, IPL and ICC events. Odds change moment to moment during a match, which creates additional opportunities for experienced bettors. You can place bets on various markets such as wickets, runs per over or the winning team. A stable internet connection gives you the best experience.
Bonuses & Promotions

Bonuses & Promotions

Information about the welcome bonus, wagering requirements and the VIP program.

When you open a new account at 7fb and make your first deposit, you will receive a 200% bonus — up to ৳10,000. That means if you deposit ৳5,000 you will receive an additional ৳10,000 in bonus funds. The bonus is added to your account automatically. A 20x wagering requirement must be met before the bonus can be withdrawn.

A 20x wagering requirement means you need to wager 20 times the bonus amount before you can withdraw. For example: if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets. Once this wagering is complete, the bonus balance converts to your main balance and can be withdrawn. You can track your progress in the account panel.

The 7fb VIP program has three tiers — Bronze, Silver and Gold. Based on your regular gaming and betting activity you will gradually move up to higher tiers. The Bronze tier offers up to 0.3% weekly cashback, Silver up to 0.7% and Gold up to 1.0%. No separate application is needed — keep playing regularly and you will advance automatically.

7fb VIP cashback is calculated at the end of each week and credited to your account at the start of the following week. The cashback rate is determined by your VIP tier. This cashback is added directly to your playing balance. Contact 7fb live chat for more details about cashback.

The welcome bonus is generally usable on slots and certain casino games. Some games may contribute differently towards the wagering requirement. Check the specific bonus terms and conditions in the account panel when the bonus is activated, or ask the 7fb support team — they will assist you in Bengali.
Security & Responsible Gaming

Security & Responsible Gaming

Information about 21+, self-exclusion, data protection and support.

Yes, 7fb protects all your personal and financial information using SSL encryption technology. This technology encrypts your data and keeps it safe from third-party access. 7fb will never ask for your password or payment PIN by email or phone — be alert if anyone makes such a request.

7fb places the highest importance on responsible gaming. If you feel that gaming is having a negative impact on your daily life, visit our responsible gaming page. There you will find options to set deposit limits, take a break or temporarily suspend your account. If needed, get help in Bengali through our 24/7 live chat.

If you want to stop playing at 7fb for a set period or permanently, let our support team know. We will deactivate your account for a specific period or permanently, as you wish. Do not try to open a new account during the self-exclusion period — this is against our rules.

Yes, 7fb customer support is active seven days a week, twenty-four hours a day. Support is available in Bengali through live chat, so language will not be a barrier. Click the live chat button at the bottom of the site to speak with a representative instantly.

Yes, as part of responsible gaming 7fb allows players to set daily, weekly or monthly deposit limits. To set a limit, make a request through account settings or live chat support. Once a limit is set it takes effect immediately, and an waiting period may apply before it can be increased.

The risk is very low if you follow the correct security practices. Use a strong, unique password and do not share your login details with anyone. Avoid logging in over public Wi-Fi. 7fb itself maintains protective measures such as two-factor verification and suspicious login alerts. If you notice any unusual activity, change your password immediately and notify support.

Still have questions? Contact Support

Our Bengali support team is available 24/7 to serve you — we're here for any issue.